Services & Programs

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In 2019-2020, The Neighbourhood Group and St. Stephen’s Community House helped
61,451 people with 1,017,881
visits across priority north, east and west Toronto neighbourhoods.


10 provincially-licenced childcare centres provided safe and enriching childcare for 856 children, ages newborn to 12 years. Locations include:

  • Bellevue Childcare Centre
  • Canoe Landing Childcare Centre
  • Harbourfront Childcare Centre
  • King Edward Childcare Centre
  • Lord Lansdowne Childcare Centre
  • Ontario Childcare Centre
  • Our Lady of Lourdes Childcare Centre
  • Waterfront Childcare Centre
  • Winchester Childcare Centre
  • Yonge & Sheppard Childcare Centre

Children & Youth Services

Drop-in, academic and employment support, mental health, arts, recreational and justice programs helped 2,307 children and youth transition through the teen years. Programs include:

  • Boyz 2 Men
  • Extra Judicial Sanctions/Measures
  • Game Changers
  • Gentleman’s Spot
  • Girls Night
  • Higher State of Mind
  • Integrated Model of Care
  • Kensington Art Academy
  • KickStart
  • Kidz Klub
  • Leaders in Training
  • Newcomer Youth Drop-in
  • Toronto Youth Equity Strategy Leaders (TYES)
  • Venus
  • Weekend Youth Club
  • Young Women’s Club
  • Youth Arcade Drop-in
  • Youth Awoken
  • Youth Outreach Program

Community Development

Bringing community members together through counselling, education and advocacy helped 9,565 people address issues affecting them and their neighbourhoods. Programs include:

  • Action for Neighbourhood Change
  • Community Dining
  • Community Gardens
  • Community Safety, Crisis Response and Intervention
  • Easy-Access Voicemail
  • Financial Advocacy and Literacy
  • SmartCash
  • Teesdale Food Bank

Conflict Resolution & Training

Community and workplace mediation, conflict management, public workshops, consulting and training helped 2,581 people resolve conflicts, and prevent future conflict from escalating. Programs include:

  • Community Mediation
  • Workplace Mediation and Training

Employment Services

Programs, workshops, training, resource centres, individual counselling and job development helped 21,007 job seekers prepare for and find employment. Specialized programs for newcomers, at-risk youth, and people with mental health issues. Programs include:

  • Connections
  • Employment Ontario
  • Job Works
  • Moving Forward
  • New Knowledge, New Steps
  • Youth Job Connection
  • Youth Job Link
  • Youth Works

Independent Living & Seniors

Supportive housing, Personal Support Workers, nutritious food, recreational services and general assistance helped 9,408 seniors and adults living with physical and/or mental challenges live independently and with dignity. Programs include:

  • Adult Day Program East & West
  • Akwasti
  • Cantonese, Korean and Mandarin programs
  • Client Intervention and Assistance
  • Community Personal Care Worker Program
  • Congregate Dining
  • Friendly Visiting
  • Home at Last
  • Meals on Wheels
  • Stroke Survivors
  • Supportive Housing locations:
    • Cecelia Murphy Building
    • Community Link House
    • Jean Dudley House
    • L.L. Odette Place
    • Norm Houghton Complex
    • O’Connor House
  • Transportation and Toronto RIDE

Newcomer Services

English classes, workshops and settlement support helped 3,745 newcomers successfully adapt to their new life in Canada. Programs include:

  • Beginners Computer Skills Program
  • English Conversation Circles
  • Healthy Lifestyle Workshops
  • LINC & ESL English Classes
  • Rainbow Connect

Trustee Services

Mentoring, financial and administrative assistance helped 29 community groups fulfill their mandates to improve social and economic justice. Some groups include:

  • Black Women in Motion
  • Inspirations Studio
  • Out of the Box
  • Toronto Drop-in Network
  • Toronto South Local Immigration Partnership
  • Weston Coalition for Community Success

Urban Health

Holistic case management, harm reduction and poverty reduction services improved the mental and physical health of 14,019 people who are living below the poverty line, including people who are homeless or marginally-housed, and those who have mental health and substance use issues. Programs include:

  • Art Manuel House
  • Corner Drop-in
  • Corner Drop-in Employment Program
  • HIV & AIDS Prevention
  • Overdose Prevention Site
  • Partners for Access and Identification (PAID)
  • Peer Leadership Centre
  • Safe Seniors Supportive Housing
  • Street Survivors
  • Toronto Community Addiction Team (TCAT)
  • Vulnerable Seniors Housing Support

Women & Family Services

Counselling, education and communal support helped 1,048 women successfully manage pregnancy and motherhood, violence, and other critical issues.

  • Family Support Program
  • Perinatal Settlement Support Services
  • Women’s Club
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Contact Information


349 Ontario St.,
Toronto, ON M5A 2V8

WCAG 2.1 Level AA Compliant

©2020 The Neighbourhood Group, Report by Floating-Point.

Charitable Registration Number: 1068 87284 RR0002M